What We Learned At Our Team Building Outing

IMG_5545For the past decade here at Petschauer Insurance, we have used our annual outings for team building and professional development.  We always strive to stay current with how to best meet the needs of our clients and communicate in the most professional way.  This year for staff building we focused on collaboration and clear communication while professionally focusing on how to use our emotional intelligence.

As always, our professional management consultant Dr. Josie Palleja led us through fun exercises as we took a cooking class held at A La Carte Cooking SchoolWe were instructed by two master chefs on how to prepare and cook a full meal: an appetizer, salad, main dish and dessert.  Throughout our cooking instructions we were presented with many challenges that were meant to develop our IMG_5550listening and communication skills.  We were placed in teams and when we arrived at our cooking stations the menus were on the table.  Dr. Josie mixed up the recipes so they were not what we thought we were going to cook.  As you can imagine, there was a moment of confusion.  Each team had to clarify the information they heard and then ask the other teams for help to complete the assignment.  Clear communication and collaboration got us to back on track to get started.

IMG_5613Our next challenge was the actual cooking.  Here is where we practiced using our emotional intelligence….. i.e. being self-aware of what you are good at and not so good at, being mindful of staying mentally present and not getting distracted, and knowing what your teammates' strengths and challenges are.  Each team worked together by sharing their skills, expressing their comfort levels in the kitchen and being open to try something they had never done before.  At times we were all amazed at how comfortable we had become with cutting vegetables, sauteing chicken, even plating a dessert.

After we ate our delicious meal we all took turns sharing what we learned about ourselves during this outing.  Some of us spoke about facing our fears and openly acknowledging them without any judgment. Others spoke about learning to feel comfortable to ask for help.  While others realized how important it is to listen carefully, take instructions, and to also accept that mistakes happen.  The truth is everyone has fears and challenges that we must each accept and help each other overcome.

IMG_5633Everyone at JPI learned how important it is to turn a challenge into a positive by using our emotional awareness. With these new skills being applied in the office, we are now more aware and present for you, attentive to your needs so we can put together an insurance program that fits your needs, and communicating with you in a clear, concise, and positive manner.  As always we will give you good information to help you make the best insurance decisions for yourself, your family or your business.

We would like to thank you for being patient while we took time out of our work day to improve on being the best insurance consultants we can be. Thank you!IMG_5677

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I have been with Petschauer Insurance for over twenty five years. The staff is knowledgeable and professional. Petschauer writes both my personal and commercial insurance and they provide excellent counseling. I truly trust the firm and their staff. Thank you.
Mike Matonti
My family and I are long time personal and business clients of Petschauer Insurance. We sincerely appreciate your responsiveness and the quality of service that Petschauer provides. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come.
Greg Weiss
Petschauer is great. I never had a problem.  They always call me back. Fabulous employees who are always willing to help.
Marty Bruno
My company has called on Petschauer Insurance for many years for its insurance needs: liability, liquor, auto, etc. Working with Erwin and his team has been a pleasure from beginning to present. They are quick to answer any question and provide sound advice. I have always felt that my and our needs are important to them, in theory and practice. They go the extra mile, and we continue to be well served.
Stephen Kennard from Canard Inc.
I have worked with various individuals at Petschauer and have found each to be responsive, courteous, and thoughtful. Each year, the contact for my auto policy proactively seeks new bids and has consistently saved me money on my policy.
Ryan Huber
Quality attentive service is hard to find, but at Petschauer Insurance that’s what you can expect from their always friendly staff . It’s what we’ve experienced for all these many years.
John from Forest Pork Store Inc.
I have been with Petschauer Insurance for a long time. My account executive Lori Halloran is like family to me: she is always there when I need her and is very knowledgeable and understanding. I wouldn’t go anywhere else for my insurance needs.
Vincent Falcone
From the first time I spoke with Lori Halloran at Petschauer Insurance, I knew she was a special person. She is a woman that conducts herself professionally, with compassion and full knowledge of all types of insurance Petschauer has to offer. While speaking with her, as she explained and answered all of my questions, I felt like I was speaking with family…which is another way to describe this company. She has a way of making very confusing decisions so simple and easy to understand. I even added another insurance policy to my two renewal policies because of her. My last renewals could have been processed via mail but I really wanted to take the time to drive and meet this wonderful woman face to face. She greeted me with this huge beautiful smile, which matched her personality perfectly. So, I just had to go back another time just to say “Hi” and bring her flowers in appreciation for all her help and also celebrate a new friendship. The Petschauer “Family” has been there for me since my first policy when I was 19 years old, and now I’m a “senior”. I’ve been with them forever and don’t plan on going anywhere else. Thank you Lori for your dedication and to the rest of the Petschauer staff.
Jane Deitlein
Excellence in customer service and it’s a one stop shop for all my insurance needs.
Tom Haines
Spence-Chapin has had the pleasure of working with the wonderful John Petschauer, Inc. for 15+ years. They have always provided excellent service to us–with great knowledge, expertise, and patience — even in the most challenging situations. There has not been one time when they have not been immediately accessible to us, even at a moment’s notice. We thank them for their work and celebrate their 60th anniversary, while looking forward to working with them for another 60 years and beyond!
Spence-Chapin