Looking Back, Moving Forward: John Petschauer’s Passion

HOW DID INSURANCE BECOME JOHN PETSCHAUER’S PASSION?

As a young man with the Korean War underway, John realized that joining the U.S. Air Force would be his best opportunity to see the world and learn.  His travels took him all over the U.S. as well as Africa.  He loved learning different languages, math and management skills. In the Air Force he was assigned the roll of accounting, overseeing the soldier’s benefits and managing the administrative staff.  It was during this time he recognized his love for being with people, supporting and protecting them.

When John returned to Ridgewood after serving his country for 4 years, he met Mr. Durner, an insurance broker. Looking to retire, Mr. Durner saw John’s love of people and management skills and offered to mentor him.  John saw many of his immigrant neighbors and friends learning and growing in a new country just like he was and saw an opportunity to provide them with insurance to protect their American Dream.  As a professional insurance consultant, John protected their property and assets by providing them with the proper insurance for their needs and budget.  John’s friends and family valued his insurance knowledge and professional services so much that they referred their friends and family to the Petschauer Insurance Agency.  And so, the Petschauer Insurance legacy began.

Blog #3

John married an amazing woman, Ingrid, who not only emigrated from the same region in Austria but also upheld the same strong values as he did.  Ingrid was very much ahead of her time and took on a leadership role beside John every step of the way. She worked in the family restaurant business at night with John while they were growing their insurance business. Attending many networking functions with him to enhance their referrals, they worked together to expand their business.  Even while raising their 2 daughters, Ingrid remained an active partner at the Petschauer Insurance Agency.  When their daughters were grown, Ingrid obtained her insurance license so she was able to help manage clients as well.  Ingrid still continues to be an active partner in growing the Petschauer business today.

Insurance is in the Petschauer legacy.  Find out more about what this means in next week’s blog.

In case you missed it, Looking Back, Moving Forward: Part 1 & Part 2.

By: Heidi Petschauer, CIC

President              

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Excellence in customer service and it’s a one stop shop for all my insurance needs.
Tom Haines
Petschauer is great. I never had a problem.  They always call me back. Fabulous employees who are always willing to help.
Marty Bruno
I have had the pleasure of working with various members of the Petschauer Team, both personally and professionally for 20+ years. And I couldn’t have done it without them. They go above and beyond. Heidi, Narima, Sherri and LuAnn don’t just bring to us the products they offer, they help me to understand the specifics and evaluate what makes the most sense for me, my family and my employees. I always feel I have a better understanding of an industry I have no understanding of so that I can evaluate the offerings in a smart way, cost effective way. They are proactive with renewals, allowing us the time to do our due diligence, evaluate our plans to be sure we’re properly covered and are always there to listen and help with special circumstances. Their kindness, caring and willingness to lend an ear when needed, really makes them stand apart from the rest. Heidi and her family have built a beautiful culture at Petschauer and I highly recommend them to anyone I meet.
Jamie Stedman-Novo
From the first time I spoke with Lori Halloran at Petschauer Insurance, I knew she was a special person. She is a woman that conducts herself professionally, with compassion and full knowledge of all types of insurance Petschauer has to offer. While speaking with her, as she explained and answered all of my questions, I felt like I was speaking with family…which is another way to describe this company. She has a way of making very confusing decisions so simple and easy to understand. I even added another insurance policy to my two renewal policies because of her. My last renewals could have been processed via mail but I really wanted to take the time to drive and meet this wonderful woman face to face. She greeted me with this huge beautiful smile, which matched her personality perfectly. So, I just had to go back another time just to say “Hi” and bring her flowers in appreciation for all her help and also celebrate a new friendship. The Petschauer “Family” has been there for me since my first policy when I was 19 years old, and now I’m a “senior”. I’ve been with them forever and don’t plan on going anywhere else. Thank you Lori for your dedication and to the rest of the Petschauer staff.
Jane Deitlein
Quality attentive service is hard to find, but at Petschauer Insurance that’s what you can expect from their always friendly staff . It’s what we’ve experienced for all these many years.
John from Forest Pork Store Inc.
I have worked with various individuals at Petschauer and have found each to be responsive, courteous, and thoughtful. Each year, the contact for my auto policy proactively seeks new bids and has consistently saved me money on my policy.
Ryan Huber
My family and I are long time personal and business clients of Petschauer Insurance. We sincerely appreciate your responsiveness and the quality of service that Petschauer provides. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come.
Greg Weiss
I have been with Petschauer Insurance for a long time. My account executive Lori Halloran is like family to me: she is always there when I need her and is very knowledgeable and understanding. I wouldn’t go anywhere else for my insurance needs.
Vincent Falcone
Spence-Chapin has had the pleasure of working with the wonderful John Petschauer, Inc. for 15+ years. They have always provided excellent service to us–with great knowledge, expertise, and patience — even in the most challenging situations. There has not been one time when they have not been immediately accessible to us, even at a moment’s notice. We thank them for their work and celebrate their 60th anniversary, while looking forward to working with them for another 60 years and beyond!
Spence-Chapin
My company has called on Petschauer Insurance for many years for its insurance needs: liability, liquor, auto, etc. Working with Erwin and his team has been a pleasure from beginning to present. They are quick to answer any question and provide sound advice. I have always felt that my and our needs are important to them, in theory and practice. They go the extra mile, and we continue to be well served.
Stephen Kennard from Canard Inc.