Planning For Hurricane Season

hurricaneTypically, hurricane season runs from May 15th to November 15th of any given year. Some of the lessons of SuperStorm Sandy are that you don’t have to be on the coast to suffer extensive damage to homes, commercial property and the loss of income associated with business closures and the resulting loss of earnings.

Many people continue to struggle from the effects of this storm and many businesses are nowhere near back to normal functioning. Off Premises Utility Services coverage was one of the limited means of recourse for those suffering damages from Sandy and for the loss of income sustained as a result of losing power. This coverage provided for losses due to lack of incoming electricity caused by damage from a covered cause (such as fire, windstorm or flood if coverage was purchased) to property away from the premises—usually a utility generating station. The coverage is also referred to as "off-premises power coverage." However, it is important to remember that such coverage is not provided by standard property insurance policies and is only available by endorsement. Utility service interruption coverage endorsements vary widely as to what utility services are included, whether both direct damage (damage to property) and time element loss (loss of earnings) are covered, and whether addition, not all business income coverage is the same.

Damage to property, ensuing power interruptions and road blocks and/or closures can force a business to cease operating. The absence of personnel and suspension of operations can cause overall financial effects not contemplated by traditional coverage. Especially in cases where damages are caused by heavy rains, rising tides, and heavy winds, without the proper coverage, you could find yourself out of luck and out of business quicker than you ever imagined.

The best way to avoid catastrophe is to have a plan. We here at Petschauer followed our Disaster Recovery Plan during “Sandy” and it made all the difference to our customers and to the continuation of our business operations. By a pre-arranged disaster plan, we all knew what was expected of us and how to swing into action. We were able to work from our homes using our cellular telephone to service customers, report claims, counsel our clients and get restoration underway whenever and wherever possible.

Nobody, not even the meteorologists, can predict with complete accuracy the extent of the damages caused by wild weather conditions. They can, however, issue hurricane, tornado, coastal flooding watches, warnings and advisories all of which can help to better prepare us for approaching deleterious weather conditions. However, once the warnings are in place, insurers generally issue moratoriums against binding any new coverage until after the storms have passed. So, the best offense is truly a good defense or in this case a set of sensible, comprehensive planning which includes making sure to purchase those insurance coverages that can actually make a difference in times of disaster.

By Karen Skoler, CPCU

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From the first time I spoke with Lori Halloran at Petschauer Insurance, I knew she was a special person. She is a woman that conducts herself professionally, with compassion and full knowledge of all types of insurance Petschauer has to offer. While speaking with her, as she explained and answered all of my questions, I felt like I was speaking with family…which is another way to describe this company. She has a way of making very confusing decisions so simple and easy to understand. I even added another insurance policy to my two renewal policies because of her. My last renewals could have been processed via mail but I really wanted to take the time to drive and meet this wonderful woman face to face. She greeted me with this huge beautiful smile, which matched her personality perfectly. So, I just had to go back another time just to say “Hi” and bring her flowers in appreciation for all her help and also celebrate a new friendship. The Petschauer “Family” has been there for me since my first policy when I was 19 years old, and now I’m a “senior”. I’ve been with them forever and don’t plan on going anywhere else. Thank you Lori for your dedication and to the rest of the Petschauer staff.
Jane Deitlein
I have been with Petschauer Insurance for a long time. My account executive Lori Halloran is like family to me: she is always there when I need her and is very knowledgeable and understanding. I wouldn’t go anywhere else for my insurance needs.
Vincent Falcone
Quality attentive service is hard to find, but at Petschauer Insurance that’s what you can expect from their always friendly staff . It’s what we’ve experienced for all these many years.
John from Forest Pork Store Inc.
I have had the pleasure of working with various members of the Petschauer Team, both personally and professionally for 20+ years. And I couldn’t have done it without them. They go above and beyond. Heidi, Narima, Sherri and LuAnn don’t just bring to us the products they offer, they help me to understand the specifics and evaluate what makes the most sense for me, my family and my employees. I always feel I have a better understanding of an industry I have no understanding of so that I can evaluate the offerings in a smart way, cost effective way. They are proactive with renewals, allowing us the time to do our due diligence, evaluate our plans to be sure we’re properly covered and are always there to listen and help with special circumstances. Their kindness, caring and willingness to lend an ear when needed, really makes them stand apart from the rest. Heidi and her family have built a beautiful culture at Petschauer and I highly recommend them to anyone I meet.
Jamie Stedman-Novo
My family and I are long time personal and business clients of Petschauer Insurance. We sincerely appreciate your responsiveness and the quality of service that Petschauer provides. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come.
Greg Weiss
My company has called on Petschauer Insurance for many years for its insurance needs: liability, liquor, auto, etc. Working with Erwin and his team has been a pleasure from beginning to present. They are quick to answer any question and provide sound advice. I have always felt that my and our needs are important to them, in theory and practice. They go the extra mile, and we continue to be well served.
Stephen Kennard from Canard Inc.
I have been with Petschauer Insurance for over twenty five years. The staff is knowledgeable and professional. Petschauer writes both my personal and commercial insurance and they provide excellent counseling. I truly trust the firm and their staff. Thank you.
Mike Matonti
Excellence in customer service and it’s a one stop shop for all my insurance needs.
Tom Haines
Spence-Chapin has had the pleasure of working with the wonderful John Petschauer, Inc. for 15+ years. They have always provided excellent service to us–with great knowledge, expertise, and patience — even in the most challenging situations. There has not been one time when they have not been immediately accessible to us, even at a moment’s notice. We thank them for their work and celebrate their 60th anniversary, while looking forward to working with them for another 60 years and beyond!
Spence-Chapin
I have worked with various individuals at Petschauer and have found each to be responsive, courteous, and thoughtful. Each year, the contact for my auto policy proactively seeks new bids and has consistently saved me money on my policy.
Ryan Huber