Tag Archives: john petschauer

A 2016 Thanksgiving Message from President Heidi Petschauer

turkey-cartoon

This is the time of year when we all stop to give thanks for the many blessings in our lives. I would like to share my appreciations:

To our loyal clients: Thank you for all the trust that you have in our agency and staff. You are all very open to our knowledge and expertise as we protect you, your family and your business.  Every year we focus on ways to enhance your experiences so that you always feel safe.

To my amazing and knowledgeable staff: I am so blessed to have your commitment and dedication to our firm and our clients. Each one of you truly embraces our Petschauer Brand of honesty, integrity and trust. You also bring your team spirit and collaboration in your work with our clients, our projects and our Petschauer team.

To my family and friends (and my dogs Dobie & Gracie): Thank you for all your love and support. I truly feel so blessed to have you all in my life.

To my dad and our founder: Thank you for creating a Petschauer Insurance philosophy that has now become your legacy. Your wisdom continues to guide us every day.

May everyone have a wonderful and blessed Thanksgiving.

Building Our Communicative & Collaborative Skills At Our Team Building Outing

143For 12 years, Petschauer Insurance has committed to annual team building outings so that all employees have a chance to develop professionally. JP, our founder, always invested in being honest and having integrity when he related to his staff and clients. We are honoring and promoting his legacy and brand by honing our collaboration and communication skills during this outing.

Our day began with an active discussion led by Dr. Josie Palleja, our management consultant. She engaged us by asking each person to reflect on what their personal brand was. She helped us think about our values and how we act out those values.  We were each able to define our personal brand.

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She then led us in an active conversation about our coping skills. Everyone spoke about how they coped with stress, confusion, and frustrating situations.  We then wrote down what strategies we would use to manage these challenges in a positive way.  Afterwards, we were then anchored with our emotional intelligence and strategies to handle what we were going to face in the day ahead.

We made our way to Artrageous,” a studio for ceramics and painting activities. We picked out the items we wanted to work with, then coordinated the design, colors, and décor of our projects before starting. Immediately, we were presented with the challenge of having to make decisions quickly.

049At Artrageous, Dr. Josie had 2 staff members work with us.  She previously arranged with them to provide us with conflicting instructions. The first staff member gave us one set of instructions and then immediately after that, the second staff member gave us conflicting instructions. All the while, we were held to very specific and tightly timed deadlines so we could complete each individual task.  We were challenged to engage our emotional intelligence and collaboration skills so we could remain positive and focused through some frustrating and confusing experiences.

You could feel the Petschauer team really collaborating amid confusion and conflicting direction. Some in our group acted quickly and were more hands on, while others took a step back to reflect and assess the situation before responding.  070

Our communication was open, positive, and supportive while we shared creative ideas, suggestions, and offered assistance to any teammates. The clock was ticking. As we approached our time limit, we were all helping each other. Sounds of laughter and singing were in the air while everyone finished their projects. Our mosaic pieces were unique, interesting, bright and just simply fabulous!

072When we debriefed about our experiences, it was clear that the outing gave each of us at JPI an opportunity to use our emotional intelligence. Did our strategies work? When we experienced challenging situations, did we respond the way we thought we would have? Amazingly enough, each of us found we stayed true to our personal brands. We all had the opportunity to share what we learned about ourselves, how we dealt with challenges, and what kind of decision-making process we exercised.

Overall, the emotional and intellectual muscles we flexed throughout the day helped us learn that we can meet the needs of our clients by communicating in a clear, positive, and effective way.

At Petschauer Insurance, we always aim to provide our clients with the best information to help them make good decisions for themselves, their families, and/or businesses. Our goal is to build trusting relationships that will last a very long time.

Group picture outing

 

Looking Back, Moving Forward: John Petschauer’s Passion

HOW DID INSURANCE BECOME JOHN PETSCHAUER’S PASSION?

As a young man with the Korean War underway, John realized that joining the U.S. Air Force would be his best opportunity to see the world and learn.  His travels took him all over the U.S. as well as Africa.  He loved learning different languages, math and management skills. In the Air Force he was assigned the roll of accounting, overseeing the soldier’s benefits and managing the administrative staff.  It was during this time he recognized his love for being with people, supporting and protecting them.

When John returned to Ridgewood after serving his country for 4 years, he met Mr. Durner, an insurance broker. Looking to retire, Mr. Durner saw John’s love of people and management skills and offered to mentor him.  John saw many of his immigrant neighbors and friends learning and growing in a new country just like he was and saw an opportunity to provide them with insurance to protect their American Dream.  As a professional insurance consultant, John protected their property and assets by providing them with the proper insurance for their needs and budget.  John’s friends and family valued his insurance knowledge and professional services so much that they referred their friends and family to the Petschauer Insurance Agency.  And so, the Petschauer Insurance legacy began.

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John married an amazing woman, Ingrid, who not only emigrated from the same region in Austria but also upheld the same strong values as he did.  Ingrid was very much ahead of her time and took on a leadership role beside John every step of the way. She worked in the family restaurant business at night with John while they were growing their insurance business. Attending many networking functions with him to enhance their referrals, they worked together to expand their business.  Even while raising their 2 daughters, Ingrid remained an active partner at the Petschauer Insurance Agency.  When their daughters were grown, Ingrid obtained her insurance license so she was able to help manage clients as well.  Ingrid still continues to be an active partner in growing the Petschauer business today.

Insurance is in the Petschauer legacy.  Find out more about what this means in next week’s blog.

In case you missed it, Looking Back, Moving Forward: Part 1 & Part 2.

By: Heidi Petschauer, CIC

President