As I reflect on the past year, I’d like to take this opportunity to acknowledge my team, whom I proudly call “the Amazing Team Petschauer”. I continue to be so impressed by their commitment, perseverance and resiliency, especially during our very challenging year of transition as we moved from our original home in Ridgewood, New York to our new home in Garden City, New York. I can absolutely say that my team embraced our professional staff development values and maintained a positive office environment by utilizing their communication skills along with their emotional intelligence to manage this major transition. They were successful in moving the entire office, including myself, to a higher level of performance and collaboration. Truly Amazing!
It was such an emotional experience as well. In looking back, I must admit, I did not prepare myself or my team for this difficult process. What was I thinking? We had 58 years in one place – how could we NOT miss Ridgewood – a community that was so wonderful to us! We at Petschauer Insurance feel so grateful for our time in Ridgewood and hold our memories dear as we settle into our new home. And to be sure that the spirit of our founder and my dad, John Petschauer, will live on in our hearts and new home in Garden City forever; his portrait hangs in our reception area. The first vision when you walk in our front door is a reminder of our history and the legacy he left us. We invite you to visit and see how his smile and spirit still lights up our day.
A special thank you from Petschauer Insurance goes out to our clients – especially our Ridgewood area clients – for your patience during our year of transition. We so appreciate your loyalty and your business. THANK YOU!
And now, we are ready for the New Year in our new home. Our focus for 2016 will be to enhance our consultative approach and product knowledge so that we continue to provide a client experience that leaves you feeling safe, protected, understood and appreciated. We are committed insurance professionals that aim to offer you the best solutions to your insurance needs in a way that you are comfortable with.
We at Petschauer Insurance wish you and your loved ones (furry ones included) a very happy, healthy and prosperous New Year.
- Heidi Petschauer, CIC